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Undetected potential serious incidents
Ineffective investigations
Uncertain how to improve controls
Unsure that controls are reliable or adequate
Corrective actions don't lead to change
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Unsure that controls are reliable or adequate

Unsure that controls are reliable or adequate

Organisations often fail to recognise that their safety control system isn’t effective. Our Control Health Assessment (CHA) shows you which controls are leaving workers exposed – so you can prevent high-risk situations from  becoming serious incidents.

92%

of controls for high risk activities rely heavily or completely on behavioural reliability of the workers required to implement them

Based on client projects or studies by Incident Analytics
9%

human error rate is likely to occur when a fairly simple task is performed rapidly or given scant attention

Source: Research into error using Human Error Assessment & Reduction Technique (HEART) 2015

Critical Risk Management Diagnostic and Advisory Services

We improve critical controls by analysing data and providing expert advice. Our goal is to prevent serious incidents.
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Control Health Assessment

Our Control Health Assessment (CHA) is like a safety checkup that reveals weak spots in your critical control strategies. We help you answer vital questions: are your safety controls actually preventing serious incidents? Where should you focus your time to prevent serious incidents? Our analysis pinpoints hidden gaps in your critical control content safety system.

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Control Health Assessment

A Control Health Assessment is a controls assessment methodology that evaluates to what extent mandated controls are likely to protect workers from life-threatening hazards when performing high-risk work.  For context, All controls are NOT equal in their ability to control exposure in critical moments of high-risk work.  Some are almost foolproof in their inherent ability to manage exposure, but many others are highly vulnerable to human error. The choice that organisations make to mandate specific controls is governed by their physical operating context and the specific nature of hazards that are present, and that choice should be subject to continuous improvement.

This type of analysis complements risk analysis techniques such as bow tie analysis, informs the enhancement of critical risk management frameworks and/or informs more targeted control effectiveness strategies that improve in-field risk management.

In this analysis, we ask the following two questions, and provide a health score for critical controls {More}
· We examine the full suite of current critical controls as they are defined by the organisation.
· WHAT DOES THE CONTROL DO to address dangerous energy hazards?
o Does it remove or minimise energy; does it prevent or control release of energy; does it separate energy from objects/people; or does it provide protection from energy?
· HOW DOES THE CONTROL WORK to address dangerous energy hazards?
o To what extent does the control rely on human action, ie knowing how to do, being able to do, remembering to do, being situationally aware, making good decisions?

Operational leaders obtain a report that rates and categorises the critical controls relating to their most significant risks. The report provides data on how well they are likely to function in a high-risk operating context and what strategies are required to maximise their effectiveness and reliability. We provide a workshop and debrief with stakeholders and a report with recommendations

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Backed by industry-leading analysis software

Cutting-edge

We have developed SaaS-based software that enables individuals or corporates to analyse hi-potential incidents at an individual level or perform large scale data anlaysis; just like we do.

Accessible

We believe that everyone should be able to leverage our know how. We developed our tools on a SaaS-based platform so that our analysts (or yours) can use our apps to analyse a single incident or incidents on mass using our tech.

Reliable

Our suite of analytical tools enable technical specialists to undertake their work in a repeatable and consistent manner based on the SCALE® methodology. We provide the tools and specialist training and coaching.

Success Stories

Improving Critical Controls in Utilities

Reputable water supply and sewerage services in Australia should play a leading role in prioritising workplace safety. This includes minimising the risk of serious potential incidents, as well as serious injuries or fatalities (SIF), for employees and the public.

View project

Reduction in SIF Potential Incidents at Port

To minimise critical risks and safeguard its workforce in the lead up to a high-hazard operation, a renowned high profile mining company partnered with Incident Analytics to conduct an in-depth analysis of its recent incident investigations.

View project
The science behind our process

SCALE® Analysis

Incident Analytics developed the SCALE® analysis technology to determine which incidents merit deep-dive analysis, and better understand the people, operational, and system factors that contribute to the conditions for unplanned events to occur. This methodology has been proven to  more accurately determine precursors to serious incidents and improve control effectiveness

Learn more about SCALE®

Severity

Is there potential for a serious incident and what was the specific high risk task context?

Controls

Which (critical) controls - if fully implemented - would have stopped this incident from occurring?

Antecedents

Which human, operational, and organisational system factors helped to set the scene for the incident?

Learning

Which of the contributing factors should be prioritised for remediation action?

Exposure

Which actions will have the greatest impact on exposure and reduce the potential for a repeat event?

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