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Problems we solve

Undetected potential serious incidents
Ineffective investigations
Uncertain how to improve controls
Unsure that controls are reliable or adequate
Corrective actions don't lead to change
Our Approach
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Uncertain how to improve controls

Uncertain how to improve controls

Leaders and managers often lack the time and data to enhance controls after incidents or verifications. Our tailored diagnostic provides targeted insights to prioritise and strengthen high-risk activities and controls.

95%

of investigations don't lead to an improvement in strengthening of controls

60%

of control verifications often fail to address factors causing non-conformance, resulting in no improvement.

Critical Risk Management Diagnostic and Advisory Services

We improve critical controls by analysing data, and providing expert advice. Our goal is to prevent serious incidents.
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Controls Reliability Assessment

Our Controls Reliability Analysis (CRA) digs into your most serious near-miss incidents AND compares them with your current critical control checks. Our goal is simple: show you exactly where your safety system might fail and help you fix the most critical risks before they cause serious incidents.

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Controls Reliability Assessment

Risk Owners or Senior Site Executives of high hazard operations are typically appointed with an accountability for ensuring the adequacy of critical controls {more} For example in the mining sector they need to own and advocate for improving the effectiveness of controls.

+This is easier said than done due to limited resources, time and maturity of data analytics available at their fingertips
Our Controls Reliability Analysis provides Risk Owners with targeted business intelligence on high-risk activities and controls that are to be prioritised and strengthened in the field.  

+ We analyse historical incidents and their control breakdown, evaluate work as done through critical control verifications and identify opportunities for strengthening critical control management within high-risk tasks.
A Control Reliability Analysis includes all the benefits of a Controls Analysis {link} but also triangulates this data with operation critical control verifications.

+ It is a customised service given that each organisation has different type of critical control verification data structures and the data requires cleansing and configuration.
We provide access to self-service interactive digital dashboard and a custom report

Identification of key priorities and safety processes for critical risk management to inform a long-term safety improvement journey

Validation workshop and Risk Owner debrief session.

Tests the corporate classification system  

Establishes current risk profile as informed by incidents and near misses

Identifies specific controls that need to be strengthened to be more effective (ie. Absent or ineffective)
Identifies controls that are enabled or non-enabled for worker implementation

Provides actionable opportunities to increase confidence that critical controls are more effective in high-risk work  

Workshop and debrief with key stakeholders.

Get access to comprehensive power-bi dashboard and a report with recommendations to improve assurance

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Backed by industry-leading analysis software

Cutting-edge

We have developed SaaS-based software that enables individuals or corporates to analyse hi-potential incidents at an individual level or perform large scale data anlaysis; just like we do.

Accessible

We believe that everyone should be able to leverage our know how. We developed our tools on a SaaS-based platform so that our analysts (or yours) can use our apps to analyse a single incident or incidents on mass using our tech.

Reliable

Our suite of analytical tools enable technical specialists to undertake their work in a repeatable and consistent manner based on the SCALE® methodology. We provide the tools and specialist training and coaching.

Success Stories

Improving Critical Controls in Utilities

Reputable water supply and sewerage services in Australia should play a leading role in prioritising workplace safety. This includes minimising the risk of serious potential incidents, as well as serious injuries or fatalities (SIF), for employees and the public.

View project

Reduction in SIF Potential Incidents at Port

To minimise critical risks and safeguard its workforce in the lead up to a high-hazard operation, a renowned high profile mining company partnered with Incident Analytics to conduct an in-depth analysis of its recent incident investigations.

View project
The science behind our process

SCALE® Analysis

Incident Analytics developed the SCALE® analysis technology to determine which incidents merit deep-dive analysis, and better understand the people, operational, and system factors that contribute to the conditions for unplanned events to occur. This methodology has been proven to  more accurately determine precursors to serious incidents and improve control effectiveness

Learn more about SCALE®

Severity

Is there potential for a serious incident and what was the specific high risk task context?

Controls

Which (critical) controls - if fully implemented - would have stopped this incident from occurring?

Antecedents

Which human, operational, and organisational system factors helped to set the scene for the incident?

Learning

Which of the contributing factors should be prioritised for remediation action?

Exposure

Which actions will have the greatest impact on exposure and reduce the potential for a repeat event?

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