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Diagnostic and Advisory Services
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Problems we solve

Undetected potential serious incidents
Ineffective investigations
Uncertain how to improve controls
Unsure that controls are reliable or adequate
Corrective actions don't lead to change
Our Approach
SCALE®Control Health Assessment
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Corrective actions don't lead to change

Corrective actions don't lead to change

Corrective actions can create a false sense of security without reducing real risk. Our expertise highlights whether your corrective actions are actually working or only creating an illusion of progress.

60%

of causal factors identified by investigators are subject to a remediation action

2.5%

of contributing factors have a remedial action that materially reduces exposure.

Critical Risk Management Diagnostic and Advisory Services

We improve critical controls by analysing data, and providing expert advice. Our goal is to prevent serious incidents.
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Incident Investigation Quality Review

We independently review specific high potential investigations. We validate whether your investigation has identified hidden gaps in causal analyis. We then asssess if the remidaiation actions are as effective as they can be to reduce the chance of repeat incidents.

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Incident Investigation Quality Review

Corrective actions should either mitigate factors weakening controls or strengthen inadequate controls when facing relevant hazards. Our Investigation Quality Assessment (IQA) analyzes corrective actions within high severity investigations to address control erosion factors and suggests improvements using our Control Health Assessment Framework, providing both quantitative and thematic insights for corrective action strategies. We undertake a deep dive analysis of investigation reports; specifically, remediation actions. to:

  • Understand effectiveness of addressing identified causal factors and,
  • Understand whether control ineffectiveness (if relevant) was addressed\Assess how control erosion factors are likely to be mitigated by nominated corrective actions
  • Assess how control erosion factors are likely to be mitigated by nominated corrective actions
  • Identify any change in control design/function, using IA’s Control Health Assessment framework

NB. a pre-requisite for this analysis is the MIA

Backed by industry-leading analysis software

Cutting-edge

We have developed SaaS-based software that enables individuals or corporates to analyse hi-potential incidents at an individual level or perform large scale data anlaysis; just like we do.

Accessible

We believe that everyone should be able to leverage our know how. We developed our tools on a SaaS-based platform so that our analysts (or yours) can use our apps to analyse a single incident or incidents on mass using our tech.

Reliable

Our suite of analytical tools enable technical specialists to undertake their work in a repeatable and consistent manner based on the SCALE® methodology. We provide the tools and specialist training and coaching.

Success Stories

Improving Critical Controls in Utilities

Reputable water supply and sewerage services in Australia should play a leading role in prioritising workplace safety. This includes minimising the risk of serious potential incidents, as well as serious injuries or fatalities (SIF), for employees and the public.

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Reduction in SIF Potential Incidents at Port

To minimise critical risks and safeguard its workforce in the lead up to a high-hazard operation, a renowned high profile mining company partnered with Incident Analytics to conduct an in-depth analysis of its recent incident investigations.

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The science behind our process

SCALE® Analysis

Incident Analytics developed the SCALE® analysis technology to determine which incidents merit deep-dive analysis, and better understand the people, operational, and system factors that contribute to the conditions for unplanned events to occur. This methodology has been proven to  more accurately determine precursors to serious incidents and improve control effectiveness

Learn more about SCALE®

Severity

Is there potential for a serious incident and what was the specific high risk task context?

Controls

Which (critical) controls - if fully implemented - would have stopped this incident from occurring?

Antecedents

Which human, operational, and organisational system factors helped to set the scene for the incident?

Learning

Which of the contributing factors should be prioritised for remediation action?

Exposure

Which actions will have the greatest impact on exposure and reduce the potential for a repeat event?

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